Have a question about one of our no KYC casino reviews, a correction to flag, or a general inquiry about how this site works? This page explains the best way to reach us and what we can — and can't — help with.

Bitcoin Casinos is an independent comparison and review platform covering crypto casinos for US players. We research and rank sites so you can make an informed decision before you deposit anything. We don't operate a casino, take bets, or handle player funds.

What You Can Reach Us About

We're happy to hear from readers on any of the following:

  • Factual corrections — if something in a review is out of date or inaccurate, let us know. We take accuracy seriously and will investigate promptly.
  • Content suggestions — if there's a topic, casino, or question you'd like us to cover, we're open to suggestions that fit the site's focus.
  • Editorial questions — queries about how we assess and rank sites, our methodology, or our independence disclosures.
  • Affiliate and partnership inquiries — commercial inquiries from operators or affiliate networks should come through clearly labeled as such.
  • General feedback — if something on the site isn't working or is hard to follow, we want to know.

What We Can't Help With

There are some things that fall outside what we do here, and we want to be upfront about them:

  • Account or payment disputes with a casino — we are not affiliated with any casino's operations. If you have a complaint about a withdrawal, a bonus, or an account decision, you need to contact that casino's support team directly.
  • Legal or tax advice — US players are generally liable for tax on gambling winnings and on crypto gains. We flag this throughout the site, but we are not qualified to advise on your individual situation. Please consult a qualified tax or legal professional.
  • Guaranteed recommendations — we can tell you what we found in our research; we cannot predict outcomes or guarantee any particular experience at a site.
  • VPN or geo-restriction workarounds — we don't advise on bypassing site restrictions, state geoblocks, or identity verification requirements.

How to Reach Us

You can contact the editorial team by emailing us at [email protected]. We aim to respond to genuine inquiries within two to three business days. Please include enough context in your message — the page or casino you're referring to, and what you'd like us to address — so we can respond usefully rather than asking follow-up questions.

We do not operate a live chat or phone line. Email is the most reliable way to reach us.

A Note on Our Independence

Bitcoin Casinos earns revenue through affiliate partnerships. When you follow a link to a casino and create an account, we may receive a commission. This commercial relationship does not determine how we rank or review sites — commission cannot buy a higher position, and we note genuine limitations for every site we cover, including those we recommend. Our About Us page explains our editorial approach in full.

If you have concerns about any specific claim made on this site, please flag it with as much detail as possible and we'll review it against our sources.

Responsible Gambling Resources

If you or someone you know is struggling with gambling, please reach out for support. Gambling should be entertainment, not a source of financial pressure or distress.

  • National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537) — available 24/7
  • Visit our Responsible Gambling page for further resources and information on setting limits.

Offshore crypto casinos may not provide the same self-exclusion tools or player protections as state-regulated operators. If you need to step back from gambling, contact the helpline above or speak directly with the casino's support team about available options.

This site is intended for adults aged 18 or older, or 21 or older where that is the applicable minimum in your state. Please check your state's rules before playing at any offshore or crypto casino. For a full explanation of how these sites operate in the US legal landscape, see our About Us page. For the terms that govern use of this site, see our Terms and Conditions.

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